Software as a service (SaaS) and visitor management

Visitor management software is a cost-effective solution for health and safety concerns in any business and as a result, the number of visitor management systems are increasing across the globe. There are multiple options when it comes to visitor management systems, on-premise VMS or cloud-based SaaS solutions. 

SaaS or ‘Software as a Service’ is a software distribution system in which a cloud provider hosts applications and makes them available to end-users through the internet.

A cloud-based SaaS Visitor Management System maintains a reliable record of who comes into your workplace, providing a powerful tool for compliance and security.

SaaS products are marketed to ‘Business to Business’ (B2B), ‘Business to Consumer’ (B2C) markets, or both because of their simplicity of use, scalability and accessibility. The following are some examples of popular SaaS products:

  • Salesforce
  • Google Workspace apps
  • Microsoft 365
  • HubSpot
  • Trello
  • Netflix
  • Zoom
  • Zendesk
  • DocuSign
  • Slack
  • Adobe Creative Cloud
  • Shopify
  • Mailchimp

SaaS versus on-premise

APIs allow many SaaS products to communicate with one another. Teamgo uses calendar APIs for Google Calendar, iCloud, Microsoft Office and Exchange to link apps to a user’s calendar.

Users of Slack, Trello and Evernote may now link their calendars to their accounts. This feature can create reminders for upcoming deadlines and even get notifications. This would not be conceivable if these products were not SaaS.

Benefits of the SaaS model include:

  • Updates are made automatically. Customers may rely on a SaaS provider to automatically execute upgrades and patch management rather than purchasing new software. This lowers the workload for in-house IT personnel even further.
  • Endurance and accessibility. Users may access SaaS apps from any internet-enabled device and location since SaaS suppliers distribute software via the internet.
  • Flexible usage. Vertical scalability is a characteristic of cloud services like SaaS, which allows clients to access more or lesser services or features on-demand.
  • Customisation. SaaS systems are frequently customisable and may be connected with other corporate applications, particularly when using software from the same vendor.
 

A cloud-based SaaS visitor management system is created on the internet, maintained online by service providers, and accessible by users from anywhere who have access to the internet. This enables firm-wide synchronisation and data storage across all sites. Furthermore, it enables you to take action on the go.

On-premise software is installed directly on an office computer and is tailored to the office’s individual requirements. It may be accessible using the office’s systems. However, creating a customised on-premise VMS is time and resource consuming.

Who owns SaaS data?

You own your data in a cloud-based system in the majority of circumstances. Most service level agreements state that your organisation owns the data stored on the vendor’s servers and that you have the right to recover it.

Most SaaS contracts also have built-in and pre-paid contingencies that assure you will have access to your data if the vendor goes out of business.

Additionally, most SaaS suppliers will allow you to export and back up your data locally at any time. It’s uncommon for a provider to insist on keeping control of your data. Do not sign the dotted line if you detect this in a clause. This SLA is a critical and complicated document that should be thoroughly reviewed with your stakeholders before committing to a new solution purchase.

Is SaaS data secure?

The entire system is hosted on the cloud. Upgrading computer hardware is an expensive investment, as new technology quickly becomes outdated.

Companies that employ cloud-based software don’t have to worry about having the most powerful machines in order to run the most recent software. SaaS applications can run on even the tiniest hard disks with the lowest amounts of RAM.

Data security is not compromised when data is stored in the Cloud. In a conventional paradigm, each person has their own access point onto the server, but with SaaS, every user has a single secure, unique entry point.

Teamgo is the best of both worlds. Our system utilises the benefits of a cloud-based system with the customisation of an on-premise system. Contact us to learn more about how Teamgo can help you.

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