Visitor management in the healthcare sector


The onset of the COVID-19 pandemic has increased the strain on the healthcare sector. The risk of infection and exposure are two of the adverse effects on healthcare workers. Appropriate practices and practical measures, such as a digital visitor management system, are being considered to reduce the risk of infection.

According to the World Health Organization, a practice known as contact tracing helps decrease the spread of infectious diseases. The WHO recommends contact tracing to help identify persons who may have been exposed to COVID-19 and to help prevent transmission of the virus. Contact tracing benefits the healthcare facility, its staff, patients and visitors by informing people that they may have been exposed to COVID-19 and should be on the lookout for signs and symptoms.

 Contact tracing also helps to provide better tracking of information. In an outbreak, contact tracing can immediately identify unwell individuals by monitoring the relationships amongst employees. When provided with the correct information, healthcare organisations can take the required preventive actions, such as requesting unwell people to self-isolate and not come to work. Healthcare organisations need to invest in the correct tools to track interactions efficiently.

 COVID-19 raised the need for a simple and secure solution to manage visitors in the healthcare industry, which has always been a vital safety factor to keep patients and staff safe. This is where Teamgo can help.Teamgo exports instant reports and assists contact tracers with their efforts to reach people and stop the spread of viruses. 

 Learn more about how Teamgo visitor management solutions can help various organisations through providing safety and reassurance to visitors, staff and patients.

Assist authorities

Teamgo provides detailed visitor logs of all people who enter and exit a workplace, allowing authorities to successfully conduct contact tracing efforts. As users sign in and sign out on iPad Kiosks and QR code posters, Teamgo properly captures time and attendance, who is visiting and what workplace areas they may have come into contact with.

Safety of staff and patients

Visitor management systems allow healthcare facilities to fulfil the growing demand for increased staff and patient safety. Teamgo achieves this through collating information of the people on-premise at any specific time. The technology also lowers overhead and administrative expenses.

Emergency communication

In the event of an emergency, if a healthcare organisation has a centralised, up-to-date database, all staff and visitors can be swiftly notified. The messaging can guide users on how to respond, in addition to a simple alarm.

 It’s important to keep track of approved areas, monitor help requests and follow evacuation progress in real-time for a smooth evacuation. Post-event reporting will highlight communication, gathering and evacuation aspects for evaluation.

 Every hospital and healthcare facility is responsible for ensuring the safety of all patients and visitors. By using a Teamgo visitor management solution, users can keep track of visitors, direct facility traffic, enhance visitor confidence and develop a safety framework within the premises.

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