Features
Arrival, departure and everything in between
iPad Kiosk
Unlimited sign-ins
Quick sign in/out with QR codes
Quick sign in/out with pin code
Take photos for identification
Request assistance function
Custom company branding
Offline sign in
Custom flows for different visitor types
Set up unlimited kiosks in the same location
Display compliance documents and capture signatures
Custom kiosk design
Group sign ins
Web Dashboard
Unlimited employees
Send QR code to pre-registered visitors
Set expiry dates for badges
Set up custom visitor information fields
Allow multiples entries
Different badges for different visitor types
Block list and watch list
Manual sign outs
GDPR compliance
Send arrival notifications
Enable/disable remember returning visitor
Employees
Bulk import/update employees by CSV
Invite employees via email
Assign roles and permissions
Assign employees to multiple locations
Employee contact directory
Employee attendance tracking
Sync employees using integrations
Pre-registration
Pre-register visitors
Display pre-registered visitors on dashboard
Send visitors email invitations
Employee meeting calendar
Badges and printing
Reprint badges from the dashboard
Connect multiple badge printers
Custom badge design for each location
Assign a global badge design to all locations
Location management
Assign location administrator
Run location-specific reports
Upload evacuation diagrams
Automate sign out at night
Security
Export reports
Real time analytics and reports
Send emergency notifications with diagrams
Evacuation activity reports
Notifications
Email notifications
Teamgo Pass app push notifications
Emergency SMSs
*Additional charges apply.
Optional Features
Integrations*
Developer API
WebHooks
Zapier
Active Directory
Google Contacts
Slack
HipChat
SalesForce Chatter
SalesForce CRM
*Additional charges apply.
Others*
Sign in with FaceID (Facial Recognition)
SMS notifications
Add extra locations
*Additional charges apply.
Frequently Asked Questions
Teamgo is cloud based software, you don’t need to install anything as you can access the Teamgo dashboard in a web browser and use the Teamgo iPad app as your sign in terminal. We also recommend a tablet enclosure and label printer for the full Teamgo experience. Visit our online store.
A location is a fixed address where you will setup your terminals. A single location can have one or many terminals, if you are a large organisation with multiple distributed offices, you will pay a license fee (monthly or annually) for each location.
When you sign up for Teamgo you are entitled to a 30 day free trial. This gives you access to all the solutions and features (excluding API). If you need an extension of your trial for evaluation purposes contact us to discuss.
Users are people in your ogranisation, typically employees who need access to the Teamgo dasboard and mobile apps. A user who is added to a terminal for visitors to see is called a Host. Other types of users could be contractors or third parties you add with some permissions to use your Teamgo account features, all with permission based roles.
Your Teamgo dashboard will show you the current usage level. If you go over your plan we will send you an email to see if we can upgrade or customise a solution for you. There are no automatic charges to your account so you have some time to see if you need to increase your plan to a custom subscription.
Visitors are people who arrive at your organisation as guests for meetings with Users/Host or events (event attendee) etc. Simply put, a visitor is someone who is not part of your organisation who needs to register their arrival.
Your Teamgo account has a fixed monthly fee plus costs associated with your usage. There are no additional fees. Annual subscriptions are an agreement between you and Teamgo, you will not be charged any additional fees based on your negotiated usage, we account for this when customising your plan. Only when you add a new location or upgrade your plan/downgrade will additional charges be applicable.
A kiosk is a tablet device connected to your Teamgo account. This would be an iPad or Android tablet used as a sign-in point or customised for another functional purpose such as staff or courier sign-in/sign-out.
We do not have contracts for any of our subscriptions. You can cancel any time during a billing period. Annual customers who cancel their account will forfeit any payment made for that subscription period. When you sign up you agree to our Terms of Service but there is no official contract to use Teamgo.
Your Teamgo subscription gives you access to all the features of Teamgo. From our Business plan to Enterprise options, you get the same access to the benefits Teamgo’s system has to offer to help make your workplace more intelligent.
Monthly subscriptions are paid for by card payments only via our secure website. Annual payments can be made one time by card payment or wire to our bank account.
Visitor badges/passes can be printed to a connected network printer. We support the Brother manufactured printers for visitor and badges and most other manufacturer printers for user badges (staff passess, contractor passes etc).
Australian customer payments include Goods and Services Taxes (GST). International customers outside of Australia are exempt from these additional fees but are liable for any local taxes for delivery of digial servies.
Teamgo takes security very seriously. All communications are encrypted between your terminals and the web servers. We use a proven, secure cloud hosting platform. We also adopt strict policies regarding payment card tokens, limiting password attempts, review code for exploits and our development and support team have Police clearence certification checks prior to employment. Learn more about security features.
Yes, both our Terms of Service and Privacy Policy are available online to review at anytime. WHen you subscribe to Teamgo services you accept these terms and agree to our privacy statements.