Visitor management compliance

Let Teamgo visitor software take care of robust compliance management for workplace and visitor management.

Accurate, accountable data management

Our customers typically adhere to major regulators that require accurate and detailed information about everyone that visits the workplace. Teamgo is a simple and highly effective way to securely store this information for visitors and your employees.

Pre-registration forms
Let your visitors complete secure online forms before they arrive to save time, collect documents and receive arrival info.

Tablet Kiosk sign-in
Customise sign-in workflows for visitors and staff to answer important questions, capture photos and provide health info.

Export data
All your data is secured online and available in detailed reports that can be easily exported with one click or automated daily.

Teamgo supports safer workplaces globally

World leading companies, organisations and governments keep their people and workplaces productive, healthy and safer with Teamgo.

Super charge your visitor management today!

Watch how Teamgo can help your organisation meet safety, security and compliance goals. Get started today for FREE.

Authorised visitors on site only

Regulate who is allowed to physically enter your workplaces with visitor screening and measures that restrict access. Optimize visitor management with essential features for pre-registration, identity verification, and watch list management.

Streamlined pre-registration: Online web forms enable visitors to submit documents, allowing pre-screening before their on-site arrival.

Secure identity verification: Match visitor identification visually with digital records, ensuring accuracy and maintaining records for visitors and employees.

Watch list management: Flag visitors on deny or watch lists, triggering immediate alerts when they attempt to access restricted sign-in kiosks or enter the premises.

Enhanced security: Proactively control access by identifying potential threats and monitoring restricted individuals effectively.

Efficient screening process: Streamline check-in procedures by filtering visitors prior to their arrival, enhancing overall security and efficiency.

Data and privacy protection for all

Protect individual rights and meet compliance goals with our visitor management software’s data policies.

Flexible data collection: Automate visitor data collection from pre-registration to departure while meeting local compliance rules.

Data deletion: Easily delete or anonymize visitor data with a few clicks or automated processes, ensuring compliance with data retention policies.

Keep your workplace safe with Teamgo Visitor Management

Teamgo gives you tools that ensure visitors are screened and employees stay healthy in the workplace, make data-driven decisions about re-opening, give your team confidence to do so.

Capture visitor signatures

If your compliance and regulations need visitors to sign legal documents, agree to your policies or anything else, Teamgo can capture signatures and record PDF copies.

Unlimited documents
Get your visitors to view and sign any number of policies when they sign-in using the iPad kiosk and a tap gesture on screen.

Paperless storage
Reduce workplace paper waste and capture digital signatures that are stored as a PDF in your secure web dashboard.

Send copies
Email a PDF copy of signed policies to visitors so they can also keep a record of items they have agreed to when visiting your workplaces.

Identify visitors and their access level

Your compliance needs may require your visitors to display badges while on site that shows important information and verifies their identity. Teamgo helps automate this process with instant customised badge printing when a visitor signs-in.

Identification
At a glance visitor badges will clearly show a photo and important sign-in information for easy verification.

QR Codes
Included QR codes printed on badges that visitors can scan to sign in/out of kiosks anywhere in the workplace.

Customisable
Choose what important data to display on visitor badges, QR codes and customise the design and layout.

Compliance Overview

Teamgo customers and their data are a core focus of our software development team, with industry leading best practices guiding our evolving product roadmap. We are compliant with many legal and regulatory requirements in the jurisdictions we operate.

If you require certificate and artefact evidences contact our data and privacy team.

Teamgo helps organisations strengthen visitor management, maintain consistent workplace procedures and keep records that support their compliance activities. From visitor registration and screening to policy acknowledgements and reporting, Teamgo provides tools to help you put your organisation’s requirements into practice.

We are committed to protecting the confidentiality, integrity and availability of the information entrusted to us, and to continually improving the security and reliability of our services.

Our approach to security and standards

Teamgo’s approach to information security is guided by recognised frameworks, including ISO/IEC 27001 and the Trust Services Criteria used in SOC 2 examinations. These frameworks inform our efforts to develop and improve our security policies, processes and controls.

Teamgo is currently undergoing an ISO/IEC 27001 certification audit and a SOC 2 examination with Sensiba Australia. These assessments are in progress. Teamgo does not yet hold ISO/IEC 27001 certification, and no SOC 2 report has been issued for Teamgo.

Our security commitments include:

Protecting customer information and managing access responsibly.
Identifying security risks and addressing vulnerabilities.
Monitoring systems and investigating security incidents.
Assigning clear responsibilities for information security.
Supporting service availability and continuity.
Reviewing and improving our policies and practices.
Addressing applicable legal, regulatory and contractual obligations.

Teamgo’s Compliance Standards

ISO/IEC 27001

ISO/IEC 27001 provides a framework for establishing, maintaining and improving an information security management system.

Teamgo uses this framework to guide the development of its information security practices. This does not represent certification or independent confirmation that Teamgo meets every requirement of the standard.

SOC 2

The Trust Services Criteria used in SOC 2 examinations address security, availability, processing integrity, confidentiality and privacy.

These criteria help inform Teamgo’s approach to security and operational controls. Teamgo has not completed an independent SOC 2 examination, and no SOC 2 Type 1 or Type 2 report has been issued for Teamgo.

Third-party service providers

Teamgo uses third-party providers to support delivery of its services. Where a provider holds certifications or independent assurance reports, these apply to the services and controls within that provider’s assessed scope.

A provider’s certification or report does not certify Teamgo or its customers. Teamgo remains responsible for its own application, processes and use of those services.

Supporting privacy obligations

Teamgo provides features that can help customers manage visitor information and support their obligations under applicable privacy laws, including the GDPR and CCPA.

Depending on the features and configuration used, these may include customising the information collected, maintaining visitor records, and deleting or anonymising data.

Customers remain responsible for determining their obligations, providing appropriate privacy notices, establishing a lawful basis for collecting and using personal information, and setting suitable access and retention policies. Teamgo remains responsible for the obligations that apply to its own handling of personal information.

Supporting visitor procedures in ITAR-regulated workplaces

Teamgo can support visitor management procedures in workplaces subject to ITAR requirements through configurable registration questions, visitor records, host notifications and identification badges.

These features can assist your organisation’s screening and oversight processes. Information entered by a visitor does not, by itself, verify citizenship or authorise access to controlled areas or information. Using Teamgo does not establish ITAR compliance.

Supporting physical access procedures relevant to PCI DSS

Teamgo’s visitor logs, host workflows and identification badges can support an organisation’s procedures for managing visitors in areas where physical access must be controlled.

Their suitability depends on your environment, configuration and operating procedures. Using Teamgo does not establish PCI DSS compliance or replace any assessment required for your organisation.

Understanding your responsibilities

Teamgo supports your compliance activities as part of your wider policies, people and processes. Compliance depends on the requirements that apply to your organisation and how the system is configured and used.

Contact our team to discuss your requirements, the features available to support them and information about our current security practices.

Over 25,000 workplaces are safer
with Teamgo Visitor Management

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