Workplace safety and compliance starts here.
Provide as much detail as you can so we can give you an accurate subscription price for the service. We require this information to
- Know who you are
- Understand your organisation
- Understand potential usage
- Know what features you need
- Apply appropriate discounts and savings
Questions? Get in touch with our sales team and we can assist you with questions on pricing and features enquiries.
- +61 02 8870 7699 (AU)
- +1 (650) 284-0485 (USA)
- +44 20 8132 6392 (UK)
Frequently asked questions
Where are your plans?
Unlike other software service providers we do not use “plans” rather we have a base package the covers all the core needs for workplace visitor management to track visitors and staff. You then add features you need to build your own plan. It’s really easy and means you don’t have to pay for things you do not need, and ensures you only get what you do need. Check out our pricing page for more info on your options, premium and enterprise features.
What hardware is required?
This depends on how you want to use the service, configure your sign-in kiosks and the purpose you need Teamgo for. You actually do not need any hardware if you just want to use a QR code check-in (simple) or for more functionality you can use an iPad and the Teamgo kiosk app, printers for badges and even use smartphones and the Teamgo Pass app for staff sign-in.
See our online store for hardware options.
What payment options do you accept?
Online transactions via credit or debit cards using Mastercard, Visa or Amex are available. Billing is typically monthly or annually (popular as we offer discounts). Customers on Enterprise plans and services pay can pay via bank transfer.
Sorry, we do not accept checks (cheques).
What fees can I expect (hidden costs)?
None, your monthly or annual price is set based on the features you use and the locations you have. We do not put quotas or costs on check-in metrics of any type, notifications sent, users added, visitors recorded, documents uploaded. If you have any concerns reach out to [email protected]
How do you charge per location?
Our pricing is really simple, figure out the features you need to create your plan and base price. Then depending how many locations you need to use Teamgo, simply times that number by your plan price.
This is called your “location license”. And each location needs a license.
For example, if your organisation has several workplaces all over the world, you would set up one Teamgo location for each of them.
If a workplace has several buildings within one area like a university or hospital, you may want to set up a Teamgo location for each of those buildings as well. For every location you set up, you would typically need the associated hardware, such as iPad, iPad stand and badge printer.
How will I be invoiced?
We will send you an invoice each billing cycle (usually monthly or annually). Enterprise and multiple location customers will be invoiced manually by an account manager. Your invoice will include the billing dates, plan details, locations and the price including any taxes.
Do you offer Enterprise options?
Yes! We offer a tailored enterprise service with the features, global benefits and support you would expect from a company willing to help protect your people and workplaces.
Try Teamgo for Free
Get started with a free 30 day trial – all features included, no credit card required.